Let me start by saying these earbuds have become my daily drivers for work calls. The microphone quality is INSANE - I've taken calls while walking next to a construction site, and the person on the other end thought I was in a quiet room. The WindSmart tech actually works (unlike most 'wind reduction' claims).
The adaptive ANC is decent for office environments, though don't expect Bose-level silence. What surprised me? The sound quality for music is way better than expected from a 'business' focused product. Bass punches nicely without muddying mids.
Comfort gets full marks - I've worn these for 4+ hour Zoom marathons without ear fatigue. The included ear tips actually stay put (looking at you, AirPods). Multipoint switching between my laptop and phone is seamless once set up.
Now the quirks: The touch controls are frustratingly limited. Why no volume control on the buds themselves? Also, that left earbud battery issue others mentioned? Happened to me too - had to reset them twice before both charged properly.
The case feels premium but shows fingerprints like crazy. And Poly's app? Barely functional compared to Sony or Jabra's offerings.
Final verdict? If you take important calls in noisy places, these are worth every penny despite the flaws. For pure music listening? There are better options at this price. But that mic performance... chef's kiss.