Let me tell you about my experience with the Lively Mobile2. This little gadget has been a game-changer for my 89-year-old grandma who lives alone. The waterproof design means she never takes it off - not even in the shower where most falls happen.
The emergency button is super responsive. When grandma accidentally pressed it while adjusting her lanyard, the response team called within 20 seconds! The two-way speaker is loud enough for her hearing aids, and GPS tracking shows me her exact location through the caregiver app - total peace of mind when I'm at work.
Now, the not-so-great parts: Activation was a NIGHTMARE. Spent 2 hours on hold with customer service because the online activation kept failing. The magnetic lanyard? Mine rusted after 3 months of shower use (though Lively sent a free replacement). Battery life could be better - requires nightly charging which is tough for seniors who forget.
Fall detection works scarily well - it triggered when grandma just dropped her device on the couch! False alarms aside, when she actually took a tumble in the garden, help arrived before I even got the alert notification. Worth every penny despite its flaws.
Pro tip: Buy directly from Lively despite higher cost - third-party sellers often provide outdated units with battery issues according to multiple reviews I've read.