Let me start by saying this phone holder is a VERY specific product - it's designed exclusively for VW ID.4 models (2021-2024) with that massive center screen. The custom base fits like a glove on my 2022 ID.4's dashboard, clicking securely into place without any wobbling or rattling - something I really appreciate during bumpy rides.
The adjustable clamp arms work surprisingly well with my chunky iPhone 14 Pro Max in its OtterBox case. The one-touch release button sounded great in theory, but here's the reality: the space between the steering wheel and screen is TIGHT. I've developed a weird two-handed technique to retrieve my phone that would probably look hilarious on camera.
About that viewing position - yes, it does stick up right in your line of sight at first. After a week of use, I've gotten used to it being there, but I wouldn't recommend this for short trips around town. Where it shines is on long highway drives when you actually need navigation visible at eye level.
The 360-degree rotation is smooth and holds position well, though I wish the ball joint had slightly more resistance. My phone hasn't drooped yet, but there's always that worry when hitting potholes.
Would I buy it again? For $25, it solves a specific problem in an otherwise well-designed car that strangely lacks good phone placement options. Just be prepared for an adjustment period and some awkward phone retrieval maneuvers!