Let me tell you about my experience with this touchless soap dispenser - it's been mostly great with a few hiccups. The first thing I noticed was how FAST it works - literally 0.25 seconds from waving my hand to getting perfect foam. My kids love the magic-like experience, and I love not touching a germy pump during flu season.
The adjustable foam levels are genius. I keep mine on low (green light) for everyday use, but bump it up to medium (blue) when my messy toddler needs extra cleaning power. The white high-volume setting? Perfect for when you've got gardening hands or just came back from the gym.
Battery life is impressive - I recharge every 2-3 months using the included micro-USB cable. Pro tip: listen for a slight change in the pump sound; that's your cue to charge soon. Though I do wish there was a proper low battery indicator like flashing lights.
Now for the not-so-great parts: that mysterious soap ring under the dispenser! No matter how careful I am, it leaves about a 1-inch dried soap circle that needs regular wiping. Also learned the hard way - don't try using gloves with this (totally my fault during spring cleaning).
The wall mount is handy but could be more secure. Mine took an unexpected dive until I reinforced it with stronger adhesive. And while customer service gets top marks (they replaced my faulty unit super fast), reliability seems hit-or-miss based on other reviews.
Overall? It's transformed our handwashing routine enough that I bought extras as gifts. Just keep that charging cable safe and maybe put down a little soap-catching mat!