Let me start by saying this system isn't perfect, but it's got some serious strengths. The 5MP cameras deliver crisp daytime footage - I can clearly see faces and package labels at my front door. At night, the full-color vision is impressive, though car headlights do wash out license plates (just like other reviews mentioned).

The mobile app is where this system shines. Checking feeds while at work or traveling feels seamless. I've scared off porch pirates multiple times using the two-way audio - yes, wind noise exists, but shouting 'You're on camera!' through the app definitely gets the message across.

Now about those issues: Like others, I had a camera fail after 18 months. But here's the game-changer - GW's support team (shoutout to Alejandro!) walked me through troubleshooting and processed my warranty claim same-day. Their lifetime tech support isn't just marketing speak.

The PIR motion detection works shockingly well - no more false alarms from shadows or small animals. When paired with the floodlights, it creates an actual deterrent effect that cheaper systems lack.

Would I buy again? For business use where reliability is critical, maybe not. But for home security where occasional hiccups are tolerable if support has your back? Absolutely - especially knowing replacement cameras are covered for two years.