Okay, let me spill the tea on this smart lock. First off, the installation was a breeze – like, 10 minutes with just a screwdriver kind of easy. The multiple unlock options (fingerprint, app, keypad) felt futuristic AF at first.

BUT. The fingerprint scanner? Total diva. Works perfectly for my partner but gives me the cold shoulder after a day or two. I’ve redone my prints like I’m in a spy movie – still nope.

The auto-unlock feature is magical when it works (phone in pocket = door opens). But sometimes it just… doesn’t? Like it’s moody. Once had to crawl through a window because the batteries died without warning (cue dramatic music).

Customer service deserves an Oscar though! When I complained about random lockouts, they overnighted new hardware no questions asked. The updated version fixed my issues – for now.

Final verdict? It’s like dating someone gorgeous but high-maintenance. When it’s good, it’s AMAZING. When it glitches… well, keep that emergency key handy.