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The setup process was surprisingly smooth thanks to the detailed video guides. Sure, I had to splice some wires (they really should include more length), but everything made sense once I watched their installation walkthroughs. The waterproof keypad has survived three months of Midwest weather extremes without any issues.
What really blew me away was the software flexibility. I can set different access levels for employees vs members, generate reports of who entered when, and even remotely unlock doors from my phone when someone forgets their fob. The database handles all our 200+ members without breaking a sweat.
Support deserves special mention - when I couldn't figure out how to integrate with our fire alarm system, Chen responded with step-by-step instructions within hours. Saved me thousands compared to professional installation quotes I received.
The only hiccup? Software download took some hunting (the manual's link was outdated), but a quick email to support got me the current version immediately. For any small business owner needing secure access control without breaking the bank, this system is absolutely worth every penny.
