Let me start by saying I love the concept of this touchless dispenser. As someone who's constantly washing hands (hello, toddler mom life!), the no-touch feature is a game-changer for hygiene. The aloe-eucalyptus scent is subtle yet refreshing - not overpowering like some antibacterial soaps.

The pros that stood out: The foam is luxuriously rich and moisturizing (Dove's 5X blend really works!). My kid can now wash hands independently without creating soapy tsunamis. The water-resistant design makes cleanup easy when those inevitable splashes happen.

Now the cons: Oh boy, the sensor issues! Like several reviewers mentioned, mine started getting temperamental after about 3 weeks - sometimes dispensing watery foam, other times requiring multiple hand waves. Battery life is decent (~2 months), but when they're low, the dispenser becomes even more unreliable.

A weird discovery: Our cat learned to trigger it (hilarious but wasteful). Thankfully the on/off button makes it pet-proof when needed. Also worth noting - you can't just buy refills individually, which feels unnecessarily wasteful.

Final verdict: When it works, it's magical. But quality control seems inconsistent - I'd recommend buying from somewhere with easy returns. For now, I'm keeping mine (flaws and all) because that touchless convenience is just too good to give up completely.