I was excited to upgrade my water heater with these titanium elements—until they nearly burned my house down. The promise of 'high-quality titanium alloy' sounded great on paper, but reality hit hard when both units started leaking within 24 hours.
The plastic caps arrived cracked (no visible shipping damage), and the second set had identical defects. But the real nightmare? One element actually caught fire, sending sparks flying near my water lines. I’ve never hit 'emergency shutoff' so fast in my life.
What baffles me is how these passed quality control. Titanium’s supposed to withstand 3,000°F, yet these couldn’t handle basic operation without failing catastrophically. My advice: Pay extra for OEM parts. No discount is worth risking your home’s safety.
PS: Amazon’s return process added insult to injury—demanding I ship back both defective sets before refunding, leaving me without hot water for days. Absolute disaster from start to finish.