Let me start by saying this stand is built like a tank. When the box arrived, I was shocked by how heavy it felt - way more than the listed 18.5 lbs. The galvanized steel construction gives immediate confidence that it can handle serious weight.

The adjustable width (26.4" to 43.3") saved me when installing my 24,000 BTU unit. However, I wish the height was adjustable too - the fixed 14.8" height meant I had to get creative with my installation spot.

Here's where things got frustrating: missing hardware. Like other reviewers, I opened the box to find incomplete bolt sets. Had to make a last-minute trip to Home Depot - not ideal when you're ready to install.

The anti-vibration rubber pads work wonders though! My unit runs noticeably quieter compared to when it was mounted directly on concrete blocks. The circular feet provide excellent stability even during heavy storms.

Pro tip: If you have a smaller unit (under 36,000 BTU), be prepared for possible fit issues. One friend had to break out his angle grinder to make adjustments - not something you want to do with a brand new stand.

Despite the hardware hiccup, once assembled this stand performs beautifully. The epoxy coating has held up through months of sun and rain without rusting. Just be sure to double-check all measurements before ordering!