After using the Visionis FPC-6130 for three months at our small office, I'm impressed by its hardware reliability but frustrated by the lack of tech support.

The outdoor card readers (VIS-3100) have survived heavy rain without issues - their IP66 rating is legit. I love how the stainless steel exit buttons (VIS-7013) give a satisfying click without feeling cheap.

Setting up the TCP/IP system was straightforward with the included software, though the interface looks straight out of 2005. We've had zero issues with the 20 proximity cards and key fobs - they work consistently from about 2 inches away.

Here's the deal-breaker though: when we needed help with permissions setup, tech support was completely MIA. Three emails and two voicemails later, we had to figure it out through trial and error.

For the price, the hardware quality is excellent, but only buy this if you're comfortable being your own IT department. The system works great... until you need help.